This is what happens when IT folks take over policy...a big change. This is not necessarily a reflection of computers but rather a reflection of people who are in charge of computers, who are essentially anti-people. I see it all over the place. An interesting sociological study .....life as a function of IT best practices. It begs for new theory in organization management. Whatever. -- To prove the point (read the other email first)...this response to the help ticket says my problem was successfully resolved. This seems like a very silly policy, since they then cannot see anything regarding their courses until they are re-upped!!!! Andy ---------- Forwarded message ---------- From: Mindy Rhindress <M.Rhindress@srbi.com> Date: Fri, Aug 5, 2011 at 10:24 AM Subject: Fwd: Fw: Case #238554 Closed - TEACHING FALL 2011 - Faculty member is unable to log into CUNYFirst To: joseph cohen <joseph.cohen@qc.cuny.edu>, andy beveridge <andy@troll.soc.qc.edu> FYI: In case other adjuncts face this.... they locked me out of CUNYFirst until Aug 26 since I am an adjunct and did not teach this summer. This is protocol. Unfortunately I did not know this and wasted my time with several rounds of user names and passwords, a call to the help desk and a wait for a response. It's ok - I really don't need it right now except to see who is enrolled. That I will have to get Aug 26, at the last minute. Most importantly, I can still see how many are enrolled and the classroom assignment (which bt w is TBD), as a "student guest." For control freaks like me, who like to be all buttoned up the first day of school, what a pain in the ass!

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<mindy.rhindress@qc.cuny.edu> 8/5/2011 10:07 AM >>>

-----Forwarded by Mindy Rhindress/Faculty/Queens College on 08/05/2011 10:06AM ----- To: mindy.rhindress@qc.cuny.edu From: DO-NOT-REPLY@CUNYFIRST.CUNY.EDU Date: 08/04/2011 04:24PM Subject: Case #238554 Closed - TEACHING FALL 2011 - Faculty member is unable to log into CUNYFirst *** THIS IS AN AUTOMATED RESPONSE PLEASE DO NOT REPLY *** Dear Mindy Rhindress: Thank you for contacting us. Case 238554 has been resolved with a successful solution. We apologize for any inconvenience this problem may have caused you. Solution : Please see email below from HR FYI Adjuncts who did not work at Queens this summer and are expected to resume employment with us in fall----- - -- beginning August 26, 2011. Adjuncts that did not continue employment with Queens this summer were terminated in CUNY1st COD 5/31/2011. Upon their r eturn they will be "rehired" in the system. ALL OF THIS IS IN KEEPING WITH PROCEDURES IN CUNYFIRST RELATING TO ACTIVE VS. INACTIVE EMPLOYEE RECORDS. AS YOU KNOW, HCM POSITION NUMBERS NEED TO BE SHOWN AS VACANT WHEN PAYROLL RECORDS ARE NOT ACTIVE. THE BUDGET RECORDS AND PAYROLL RECORDS NEED TO MATCH CUNYFIRST DATA. SOON WE WILL BE ROLLING OUT THE PAYROLL THROUGH CUNYFIRST AND ALL OF THIS MUST BE IN PERFECT SYNCHRONY. PLEASE LET US KNOW WHAT ELSE WE CAN DO TO WORK IN UNISON WITH YOU. Susana Georgian Adjunct Staff Coordinator Office of Human Resources 65-30 Kissena Boulevard Flushing, NY 11367 tel: 718-997-4496 fax: 718-9975799 e-mail: susana.georgian@qc.cuny.edu ____________________________________________________________________ Case Summary : TEACH I NG FALL 2011 - Faculty member is unable to log into CUNYFirst Description : Faculty member is unable to log into CUNYFirst. I have gone thru the forgot password option and! c hanged password successfully with her. New password is : School22 System will not let her in. NOT TEACHING SUMMER 2011. ----------------------------------------------------------------------- This communication (including any attachments) is intended solely for the recipient(s) named above and may contain information that is confidential, privileged or legally protected. Any unauthorized use or dissemination of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender by return email message and delete all copies of the original communication. Thank you for your cooperation. -- Andrew A. Beveridge Prof of Sociology Queens College and Grad Ctr CUNY C hair Queens College Sociology Dept Office: 718-997-2848 Email: andrew.beveridge@qc.cuny.edu 252A Powdermaker Hall 65-30 Kissena Blvd Flushing, NY 11367-1597 www.socialexplorer.com -- chirp elt Dr. Thomas T. Surprenant Professor & Acting Chair/Director Queens College Graduate School of Library & Information Studies --0022159f025ef2b51104a9ee4c95 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable <br><br><div class=3D"gmail_quote">---------- Forwarded message ----------<= br>From: <b class=3D"gmail_sendername">Andrew A. Beveridge</b> <span dir=3D= "ltr"><<a href=3D"mailto:andrew.beveridge@qc.cuny.edu">andrew.beveridge@= qc.cuny.edu</a>></span><br> Date: Fri, Aug 5, 2011 at 11:55 AM<br>Subject: Case #238554 Closed - TEACHI= NG FALL 2011 - Faculty member is unable to log into CUNYFirst<br>To: Ron Sp= alter <<a href=3D"mailto:Ron.Spalter@mail.cuny.edu">Ron.Spalter@mail.cun= y.edu</a>>, <a href=3D"mailto:Suman.Taneja@mail.cuny.edu">Suman.Taneja@m= ail.cuny.edu</a>, Sue Henderson <<a href=3D"mailto:sue.henderson@qc.cuny= .edu">sue.henderson@qc.cuny.edu</a>>, <a href=3D"mailto:socscichair@goog= legroups.com">socscichair@googlegroups.com</a>, Brian Cohen <<a href=3D"= mailto:Brian.Cohen@mail.cuny.edu">Brian.Cohen@mail.cuny.edu</a>>, Richar= d Maxwell <<a href=3D"mailto:Richard.Maxwell@qc.cuny.edu">Richard.Maxwel= l@qc.cuny.edu</a>>, Zhigang Xiang <<a href=3D"mailto:zhigang.xiang@qc= .cuny.edu">zhigang.xiang@qc.cuny.edu</a>><br> <br><br>From Mindy<br> <br> This is what happens when IT folks take over policy...a big change.<br> This is not necessarily a reflection of computers but rather a<br> reflection of people who are in charge of computers, who are<br> essentially anti-people. =A0I see it all over the place. =A0An interesting<= br> sociological study .....life as a function of IT best practices. =A0It<br> begs for new theory in organization management.<br> <br> Whatever.<br> <br> <br> <br> --<br> To prove the point (read the other email first)...this response to the<br> help ticket says my problem was successfully resolved.<br> <br> <br> <br> This seems like a very silly policy, since they then cannot see<br> anything regarding their courses until they are re-upped!!!!<br> <br> Andy<br> <br> <br> ---------- Forwarded message ----------<br> From: Mindy Rhindress <<a href=3D"mailto:M.Rhindress@srbi.com">M.Rhindre= ss@srbi.com</a>><br> Date: Fri, Aug 5, 2011 at 10:24 AM<br> Subject: Fwd: Fw: Case #238554 Closed - TEACHING FALL 2011 - Faculty<br> member is unable to log into CUNYFirst<br> To: joseph cohen <<a href=3D"mailto:joseph.cohen@qc.cuny.edu">joseph.coh= en@qc.cuny.edu</a>>, andy beveridge<br> <<a href=3D"mailto:andy@troll.soc.qc.edu">andy@troll.soc.qc.edu</a>><= br> <br> <br> FYI:=A0 In case other adjuncts face this....<br> <br> they locked me out of CUNYFirst until Aug 26 since I am an adjunct and<br> did not teach this summer.=A0 This is protocol.=A0 Unfortunately I did not<= br> know this and wasted my time with several rounds of user names and<br> passwords, a call to the help desk and a wait for a response.=A0 It's o= k<br> - I really don't need it right now except to see who is enrolled.<br> That I will have to get Aug 26, at the last minute.=A0 Most importantly,<br=

I can still see how many are enrolled and the classroom assignment<br> (which bt w is TBD), as a "student guest."<br> <br> For control freaks like me, who like to be all buttoned up the first<br> day of school, what a pain in the ass!<br> <br> >>> <<a href=3D"mailto:mindy.rhindress@qc.cuny.edu">mindy.rhind= ress@qc.cuny.edu</a>> 8/5/2011 10:07 AM >>><br> <br> <br> -----Forwarded by Mindy Rhindress/Faculty/Queens College on 08/05/2011<br> 10:06AM -----<br> <br> To: <a href=3D"mailto:mindy.rhindress@qc.cuny.edu">mindy.rhindress@qc.cuny.= edu</a><br> From: <a href=3D"mailto:DO-NOT-REPLY@CUNYFIRST.CUNY.EDU">DO-NOT-REPLY@CUNYF= IRST.CUNY.EDU</a><br> Date: 08/04/2011 04:24PM<br> Subject: Case #238554 Closed - TEACHING FALL 2011 - Faculty member is<br> unable to log into CUNYFirst<br> <br> *** THIS IS AN AUTOMATED RESPONSE PLEASE DO NOT REPLY ***<br> <br> <br> Dear Mindy Rhindress:<br> <br> <br> Thank you for contacting us. Case 238554 has been resolved with a<br> successful solution. We apologize for any inconvenience this problem<br> may have caused you.<br> <br> Solution : Please see email below from HR FYI<br> <br> Adjuncts who did not work at Queens this summer and are expected to<br> resume employment with us in fall----- - -- beginning August 26, 2011.<br> <br> Adjuncts that did not continue employment with Queens this summer were<br> terminated in CUNY1st COD 5/31/2011.<br> Upon their r eturn they will be "rehired" in the system.<br> <br> ALL OF THIS IS IN KEEPING WITH PROCEDURES IN CUNYFIRST RELATING TO<br> ACTIVE VS. INACTIVE EMPLOYEE RECORDS. AS YOU KNOW, HCM POSITION<br> NUMBERS NEED TO BE SHOWN AS VACANT WHEN PAYROLL RECORDS ARE NOT<br> ACTIVE. THE BUDGET RECORDS AND PAYROLL RECORDS NEED TO MATCH CUNYFIRST<br> DATA. SOON WE WILL BE ROLLING OUT THE PAYROLL THROUGH CUNYFIRST AND<br> ALL OF THIS MUST BE IN PERFECT SYNCHRONY.<br> <br> PLEASE LET US KNOW WHAT ELSE WE CAN DO TO WORK IN UNISON WITH YOU.<br> <br> Susana Georgian<br> Adjunct Staff Coordinator<br> Office of Human Resources<br> 65-30 Kissena Boulevard<br> Flushing, NY 11367<br> tel: <a href=3D"tel:718-997-4496" value=3D"+17189974496">718-997-4496</a><b= r> fax: <a href=3D"tel:718-9975799" value=3D"+17189975799">718-9975799</a><br> e-mail: <a href=3D"mailto:susana.georgian@qc.cuny.edu">susana.georgian@qc.c= uny.edu</a><br> ____________________________________________________________________<br> <br> Case Summary : TEACH I NG FALL 2011 - Faculty member is unable to log<br> into CUNYFirst<br> Description : Faculty member is unable to log into CUNYFirst. I have<br> gone thru the forgot password option and! c hanged password<br> successfully with her. New password is : School22<br> <br> System will not let her in.<br> <br> NOT TEACHING SUMMER 2011.<br> <br> <br> -----------------------------------------------------------------------<br> This communication (including any attachments) is intended solely for the<b= r> recipient(s) named above and may contain information that is confidential,<= br> privileged or legally protected. Any unauthorized use or dissemination of<b= r> this communication is strictly prohibited. If you have received this<br> communication in error, please immediately notify the sender by return<br> email message and delete all copies of the original communication. Thank<br=

you for your cooperation.<br> <br> <br> <br> <br> --<br> Andrew A. Beveridge<br> Prof of Sociology Queens College and Grad Ctr CUNY<br> C hair Queens College Sociology Dept<br> Office:=A0 <a href=3D"tel:718-997-2848" value=3D"+17189972848">718-997-2848= </a><br> Email:=A0 <a href=3D"mailto:andrew.beveridge@qc.cuny.edu">andrew.beveridge@= qc.cuny.edu</a><br> 252A Powdermaker Hall<br> 65-30 Kissena Blvd<br> Flushing, NY 11367-1597<br> <a href=3D"http://www.socialexplorer.com" target=3D"_blank">www.socialexplo= rer.com</a><br> </div><br><br clear=3D"all"><br>-- <br><font face=3D"sans-serif" size=3D"2"=

chirp<br>elt<br><br>Dr. Thomas T. Surprenant<br>Professor & Acting Cha= ir/Director<br>Queens College<br>Graduate School of Library & Informati= on Studies</font> <div style=3D"display:inline"> </div><br> <div style=3D"visibility: hidden; left: -5000px; position: absolute; z-inde= x: 9999; padding: 0px; margin-left: 0px; margin-top: 0px; overflow: hidden;= word-wrap: break-word; color: black; font-size: 10px; text-align: left; li= ne-height: 130%;" id=3D"avg_ls_inline_popup"> </div>

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