________________________________ From: Michael W Wolfe Sent: Wednesday, February 17, 2016 9:43 AM To: Israel Blumenfrucht; Mandana E Limbert; Tao Wang; Patricia Rachal; Elena Frangakissyrett; Stephen Grover; Leonard S Rodberg; Andrew Beveridge; Colleen Cool Subject: FW: Chairs' Questions about New Change of Grade Process Dear Chairs, Here are the answers from the Registrar’s Office. I’ll keep you posted on the progress of their efforts to address these concerns. Please let me know if any others arise. Thanks, Michael Michael Wolfe, Ph.D. Dean, Division of Social Sciences 335 Powdermaker Hall Queens College, CUNY 65-30 Kissena Blvd. Queens, N.Y. 11367-1597 718-997-5211 (office) 718-997-5535 (fax) Michael.Wolfe@qc.cuny.edu Chief Review Editor, H-France Series Editor, Early Modern Studies & Translations Truman State University Press From: Mat Casanova <matthew.casanova@qc.cuny.edu<mailto:matthew.casanova@qc.cuny.edu>> Date: Tuesday, February 16, 2016 at 3:36 PM To: Michael Wolfe <michael.wolfe@qc.cuny.edu<mailto:michael.wolfe@qc.cuny.edu>> Subject: FW: Chairs' Questions about New Change of Grade Process Hello Sir, I was forwarded your questions and will attempt to respond. Please note that we are bound to IT technology and we have some questions as well. * Can an email notice be sent to the student telling them the change of grade has been filed with the Registrar? Right now, it only seems they’re notified if the change of grade has been rejected. As a result, the vast majority of students contact the department to ask the status of their change of grade. That takes up lots of valuable staff and faculty time that might otherwise be unnecessary with a simple email alert. We also asked for this as we receive many inquiries we were told that it would be difficult to implement as there is a lack of email info in the system the college uses, Sharepoint. We would like to see the student email generated once we mark the process as complete but it would be a manual process as we would have to sign into CF to retrieve the data and then send and email for each grade change approved and processed. I will circle back with IT * Can the change of grade be processed by the chair and faculty using mobile devices? That would expedite the whole process, we believe. I believe it can. As long as the user can retrieve the email. Has anyone attempted without success? * Is it possible to send a weekly update to the department of all change of grades fully processed? Such a record would “close the loop” for them and be most helpful should any questions later arise. I believe there are reports in Sharepoint just not sure if the acad depts. Have access. We asked that the Acad staff be given such access and we would need to follow up. If we can generate, I cant see why we cant send periodically. Hope this helps and I will follow up. Matt From: Maksuda Khatoon Sent: Tuesday, February 16, 2016 2:48 PM To: David Primak Cc: Matthew Casanova Subject: Fw: Chairs' Questions about New Change of Grade Process Importance: High Suggestions? Sincerely, Maksuda Khatoon ________________________________ From: Michael W Wolfe Sent: Tuesday, February 16, 2016 11:52 AM To: Maksuda Khatoon Subject: Chairs' Questions about New Change of Grade Process Hi Maksuda, At a meeting my divisional chairs last week, the subject of the electronic Change of Grade came up. Below are some of the items they asked me to look into on their behalf. Please let me know what actions may be done to address them. * Can an email notice be sent to the student telling them the change of grade has been filed with the Registrar? Right now, it only seems they’re notified if the change of grade has been rejected. As a result, the vast majority of students contact the department to ask the status of their change of grade. That takes up lots of valuable staff and faculty time that might otherwise be unnecessary with a simple email alert. * Can the change of grade be processed by the chair and faculty using mobile devices? That would expedite the whole process, we believe. * Is it possible to send a weekly update to the department of all change of grades fully processed? Such a record would “close the loop” for them and be most helpful should any questions later arise. Many thanks, Michael Michael Wolfe, Ph.D. Dean, Division of Social Sciences 335 Powdermaker Hall Queens College, CUNY 65-30 Kissena Blvd. Queens, N.Y. 11367-1597 718-997-5211 (office) 718-997-5535 (fax) Michael.Wolfe@qc.cuny.edu<mailto:Michael.Wolfe@qc.cuny.edu> Chief Review Editor, H-France Series Editor, Early Modern Studies & Translations Truman State University Press